Pumex international movers: a mini review

I was going to write this ages ago and then I decided I wouldn’t since it’s just a company doing its job. I discovered the process of finding a company to ship all of your household goods from one country to another is not an easy one, so this post is more for people in the future (in korea primarily) who might find themselves in the same situation.

We found Pumex online. They sent a guy around to talk to us about it. He looked at what we wanted to ship and quoted us 1.5 mil KRW. We weren’t taking any furniture just a bunch of stuff like books, clothes, kitchenware, electronics equipment and eight guitars. It ended up being 36 boxes and the end price was 1.7mil — a bit higher than the quote. Other costs included insurance. We had to value the stuff ourselves and then pay something like 1 or 2% of the total amount insured. I think it was 2%, I can’t remember. But I know that we paid another 180k KRW for that. It seemed like a lot, but some of those guitars are worth a bit, and before the move I didn’t have much faith in everything getting to Australia unbroken. Afterall, everyone’s seen video and heard stories of neglectful mover, couriers and deliverers.

However, this was the area that Pumex really excelled. The guy they sent around on the moving day did a really good job at boxing everything up. He custom-made boxes for irregularly shaped items (eg. bass guitar, big telly), foam padding was applied liberally and the double-gauge corrugated cardboard was supa-solid. Nothing at all got broken on the way so in hindsight I guess I could’ve skimped a bit on the insurance, but then I guess insurance is always like that.

Pumex did say they were going to put the eight guitars into a wooden crate before going into the shipping container but I never saw it — it would’ve been hammered together at Busan and taken apart in Melbourne, that is, if they made one at all. Either way, all the guitar necks were fine. Each guitar was put into a separate custom-made cardboard box, then they were put all-together in one big cardboard box. At one stage J-e was standing on one of the empty cube-shaped boxes and it didn’t collapse, so that’s a good example of how rigid the cardboard was.

Another cost we had was Customs & quarantine clearance fee, which would be different for each country you wanted to ship to, but Australia’s (I’m guessing) is kind of high. That was about $150 AUD. To make sure our shipment wasn’t delayed and put through the special treatment at quarantine we were advised to clean the soles of our shoes and be detailed with any food we were sending. We did both, and they did open the shoe box to take a look but didn’t even bother with the food box.

All up it was about one month from when the boxes left us in Seoul to when they were delivered to us in Geelong west.

For us, or for me really, being 8 years in korea and being a collector/hoarder of things this kind of move was the best option. It was better than dealing with a-holes on craigslist, trying to sell things for a fraction of their worth. Sending boxes through the post office would’ve been a huge hassle too. Going with Pumex was kind of expensive but took a lot of the stress out of the task.